
Sunday, October 30, 2005
A Junk in the Daytime but a Chinese Lantern at Night

Monday, October 24, 2005
Service Quality
I was looking for a shirt and went to Causeway Bay in the evening today. I visited three shops and the following are what I observed:
A. Polo at Sogo
A man was looking at a shirt and asked a 20-something female shop assistant for advice. She replied in a very rude tone without looking at the eyes of the man. I left immediately without further looking.
B. Brooks Brothers at Sogo
I was greeted by two salespersons when I walked into the shop. I asked a third shop assistant about the colour of any oxford shirts available. She "delivered" the information with a very freezing tone. I left the shop shortly.
C. Etro at Lee Gardens
I was greeted by several salespersons as I walked into the shop. I found a shirt I was interested. A salesperson asked my surname and guided me to the changing room. When I walked out the changing room, I was greeted by another salesperson addressing me with my surname. You may have guessed that I bought the shirt with a feel-good shopping experience.
A. Polo at Sogo
A man was looking at a shirt and asked a 20-something female shop assistant for advice. She replied in a very rude tone without looking at the eyes of the man. I left immediately without further looking.
B. Brooks Brothers at Sogo
I was greeted by two salespersons when I walked into the shop. I asked a third shop assistant about the colour of any oxford shirts available. She "delivered" the information with a very freezing tone. I left the shop shortly.
C. Etro at Lee Gardens
I was greeted by several salespersons as I walked into the shop. I found a shirt I was interested. A salesperson asked my surname and guided me to the changing room. When I walked out the changing room, I was greeted by another salesperson addressing me with my surname. You may have guessed that I bought the shirt with a feel-good shopping experience.
Changing Colour
Sunday, October 23, 2005
Original Hong Kong Styled Cafe

Old District, Modern View
Tuesday, October 18, 2005
Visual Impact
Sunday, October 16, 2005
Secret of Chinese Cooking

Thursday, October 13, 2005
Building with Changing Colour
Tuesday, October 11, 2005
Old Lady
Monday, October 10, 2005
Market at Night

Sunday, October 09, 2005
Late Night Shopping
Tuesday, October 04, 2005
Team Spirit
Sunday, October 02, 2005
Green Packaging

Bauhaus

Saturday, October 01, 2005
Surprises

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